SafeMyKid (“we”, “us,” “our”) respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and the steps we take to safeguard it when you access or use our (“Services”), which include our website, mobile application, and dashboard.
Your use of the Services and providing of your information is your acknowledgment of this Privacy Policy in relation to the collection and use of your information. If you do not accept this policy, please do not use our Services.
Personal Information
We collect personal information that you voluntarily provide to us when you register on our website, download our software, or interact with our customer service team. This may include:
Name
Email Address
Phone Number
Payment Information
Usernames & Passwords
Device Information
We collect information about the device on which you set up and use our software, including:
Device ID
Operating System
Device Type & Model
IP Address
Geolocation Data
Activity Information
The activities performed on the monitored device are also monitored, and data about the performed activities is collected. This may include:
SMS and Call History
Photos and Videos
Social Media and Messaging App Activity
Browser and Search History
Applications Installed and Usage
The information we collect is used for creating, maintaining, and enhancing the Services. Specifically, we may use your information to:
Provide and Personalize Services
Utilize the data that you have gathered in order to facilitate the functions of the Services, including tracking, monitoring, and creating reports on the activity of the monitored device.
Improve User Experience
User analysis to determine their trends and preferences in the use of our Services so that we can improve them as well as the experience of the users.
Process Transactions
Use payment information to process subscriptions, renewals, and refunds.
Communicate with You
Send you updates, security alerts, support messages, and account-related information.
Comply with Legal Obligations
Use your information as necessary to comply with legal obligations, resolve disputes, enforce our agreements, and protect our legal rights.
We aim to comply with GDPR and adhere to data minimization principles. The table below outlines the types of personal data we collect, the purpose of processing, and the lawful basis for processing this data:
| No. | Categories of Personal Data | Data Subject Categories | Purpose of Processing | Lawful Basis for Processing |
|---|---|---|---|---|
| 1 | Full Name (First and Last) | Service users; Software users | To provide SafeMyKid Services | Performance of a Contract |
| 2 | Email Address | Service users; Software users | To provide SafeMyKid Services; To communicate about our Services | Performance of a Contract |
| 3 | Email Address | Service users; Software users | To send marketing communications | Consent |
| 4 | IP Address | Website users | To provide features of the Website | Legitimate Interest |
| 5 | Location Data (for statistical analysis of user involvement areas) | Website users | To provide features of the Website | Legitimate Interest |
| 6 | Automatically Collected Data (cookies, similar technologies, device and connection data) | Website users | To provide features of the Website | Consent |
| 7 | Phone Number | Service users; Software users | To process refunds | Legitimate Interest |
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
Service Providers
We may share your information with third-party service providers who assist us in operating our Services, conducting our business, or serving our users. These providers have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Legal Compliance
We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transfers
In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your information is transferred and becomes subject to a different Privacy Policy.
Data Security
We implement various security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
Encryption
Data transmitted to and from our servers is encrypted using Secure Socket Layer (SSL) technology.
Access Controls
Access to your personal information is restricted to authorized personnel who need access to perform their job functions.
Regular Security Audits
We conduct regular audits of our security practices to ensure the ongoing protection of your data.
However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.
Account Information
If you delete your account, we will remove your personal information from our active databases, but we may retain certain information as required by law or for legitimate business purposes.
Monitoring Data
Data collected from the monitored device is retained as long as your subscription is active. Once the subscription is terminated, the data is deleted within a reasonable period.
Depending on your location, you may have the following rights regarding your personal information:
Access and Correction
You have the right to access the personal information we hold about you and request corrections if necessary.
Deletion
You may request the deletion of your personal information under certain circumstances, such as when it is no longer needed for the purposes for which it was collected.
Objection and Restriction
You have the right to object to or request the restriction of the processing of your personal information in certain situations.
Data Portability
You may request a copy of your personal information in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.
In addition, Our Services may contain links to other websites, applications or services and any information or use of the Third Party Services accessed from Our Services are at your own risk. In case you follow the link of any third party, you will be automatically transferred to that third party’s website.
SafeMyKid is not liable for the practices and the content of third-party websites, mobile applications, or services. This Privacy Policy only covers information that is collected by us. We also urge you to check the privacy policy of any third-party service provider before you disclose your personal details to them.
Our Services are not directed to persons under the age of eighteen (18). It is important to note that this website does not in any way collect personal information from children below the age of 18 years.
If you are a parent or guardian of a child under the age of sixteen and you know that your child has shared his/her personal information with us, without your knowledge, you should contact us, and we will promptly delete such information from our database.
Cookies
To monitor the activity on our Services, we employ cookies and similar technologies and collect certain information. A cookie is a small text file that contains some amount of data which may include an anonymous unique identifier. These are files that are transferred to your browser from a website and are then stored on your device.
You can, however, tell your browser of the fact and it will not accept any cookie or it will inform you every time a cookie is being placed. Nonetheless, if you decline cookies, you may not be able to use parts of our Services.
Types of Cookies We Use
Essential Cookies: These cookies are essentials for the running of our website and disabling them may lead to a compromise of the site’s functionality.
Analytical/Performance Cookies: These cookies help us identify the number of visitors to our website and how the visitors browse the website when they are using it.
Functionality Cookies: These cookies are necessary to provide the user with features and services that are more advanced, including the ability to recall the user’s preferences.
Targeting Cookies: These cookies provide us with information about your visit to our website, the web pages you have visited, and the links you have clicked. With this information, we are able to personalize both the website and the advertised content to your preferences.
Web Beacons and Pixels
We may also employ web beacons, pixel tags, or other similar techniques to monitor the actions of users of the Services, analyze the effectiveness of our marketing communications, and compile statistics about the usage of the Services.
It is possible that we will change our Privacy Policy from time to time. Any changes to this Privacy Policy will be posted on this page and the ‘Last Updated’ date at the top of this Privacy Policy will be updated to reflect the changes.
It is recommended that you should periodically review this Privacy Policy for changes. Any modifications to the Privacy Policy are made when they are posted on this page.
By using our Services, you consent to the collection and use of your personal information as described in this Privacy Policy. If you do not agree with any part of this Privacy Policy, you should discontinue your use of our Services immediately.
The GDPR outlines some specific rights of individuals located in the European Economic Area with reference to their personal data. These rights include:
Right to Access: You also have the right to ask for your personal data that we have stored to be given to you.
Right to Rectification: You have the right to obtain the rectification of inaccurate or incomplete data concerning him or her.
Right to Erasure ("Right to be Forgotten "): You have the right to obtain the erasure of your personal data in certain circumstances.
Right to Restriction of Processing: You have the right to receive your data and have it transferred to another controller or processed by a different method in certain circumstances.
Right to Data Portability: You have the right to receive personal data concerning you in an electronic and structured format, which is commonly used and can easily be shared with other controllers.
Right to Object: You have the right to object to the processing of your data for direct marketing, legitimate interest, and profiling purposes.
Right to Withdraw Consent: If we use your consent as the legal basis for processing your personal data you are entitled to withdraw this consent at any time.
If you are located in California, you have certain rights under the CCPA. These include:
Right to Know: You also have the right to ask the company to share with you the personal information that you are collecting, using, disclosing, and selling.
Right to Delete: You have the right to request that we erase your personal data and we will do so, except where we have good reason not to do so.
Right to Opt-Out: You have the right to object to the processing of your data for purposes of a sale. But SafeMyKid does not share your personal information with third parties.
Right to Non-Discrimination: You have the right not to be discriminated against because you have exercised any of your CCPA rights.
To do so, please use the contact details provided above to exercise any of the above rights.
If you have any questions about the SafeMyKid Privacy Policy, please contact us:
Our support staff is available 24/7 and is committed to addressing any concerns or questions you may have regarding your privacy and the use of your data.